AUSTIN, Texas – (BUSINESS WIRE) – November 30, 2021–
Khoros, an award-winning leader in digitally-driven customer engagement software and services, today announced its partnership with Pledge 1%, a global movement to inspire, educate and empower all businesses to leverage their assets to good. Pledge 1% provides a flexible and scalable framework for companies to devote 1% of their time, product, profits and / or equity to the cause of their choice.
As a proud member and builder of Pledge 1%, Khoros is delighted to donate its resources to power the new online community of Pledge 1%, an interactive hub that will accelerate the growth of the movement and empower its members. Its community will also provide a platform for its Builders program, a community of leading companies who act as thought leaders, advisers and financial backers to help advance the 1% Pledge movement.
âToday more than ever, companies recognize that giving back and tackling pressing social issues are not only the right things to do, they are also a business imperative,â said Amy Lesnick, CEO and President of Pledge 1 %. âWe decided to launch a 1% Pledge online community that would enable our members to move from engagement to action by connecting them to a fantastic network of peers, providing learning and collaboration opportunities and facilitating 24/7 self-service access to manuals and resources. We are happy to have the technology provided by one of our own members, Khoros, a company with an established commitment to both innovation and social responsibility.
âPledge 1% is an incredible force multiplier unlocking billions of dollars in new philanthropy and enabling companies around the world to share best practices, collaborate and leverage their own unique strengths to be a force for good. Said Staci Satterwhite, CCO at Khoros. âIt is with great pride that we celebrate the launch of their digital community, which will significantly expand the power and reach of Pledge 1 %’s important mission. At Khoros, we’ve seen over 75% year-over-year growth in companies investing in digital communities. This is especially important as more and more businesses recognize the value of hosting a professional-grade space for their clients in order to create authentic connections, share knowledge and experience, and create clients for life. .
In addition to being its technology partner, Khoros is also a member of Pledge 1% supporting its corporate sponsorship movement. Diversity, inclusion and corporate social responsibility are at the heart of the foundation of Khoros. Over the past year, Khoros has focused on intensifying its efforts in these areas to ensure that it remains one of the best places to work and the best representation of communities, people and communities. of the brands it serves. One of its most notable initiatives is its Khoros Social Responsibility Program (KSR). As part of Khoros’ 2% pledge to donate its time and resources to underrepresented communities, the KSR program provides eligible nonprofit and social interest organizations free and / or at a discount to its award-winning software and services so they can do the best they can for the communities they serve.
Khoros brings 20 years of digital-foremost customer engagement innovation to help businesses drive both revenue and efficiency with a ‘one-glass’ platform for all customer interactions. Its enterprise-grade community software enables businesses to reduce support costs and accelerate resolution through a self-service peer-to-peer platform, increase brand awareness and loyalty, and increase brand awareness and loyalty. ” improve the customer experience. Khoros is unique in the industry by combining this with the best digital customer service products for contact centers, valuable Voice of Customers (VoC) insights and award-winning social marketing capabilities, all powered by its AI in patent pending. powered orchestration engine.
To learn more about Khoros’ community engagement solution and digital customer engagement software and services, visit khoros.com.
More than 2,000 global brands, one-third of the Fortune 100 companies, leverage the power of Khoros’ award-winning customer engagement platform to create lifelong customers. Our innovative business solutions, comprising over 20 patented technologies, ensure success in digital customer service, messaging, chat, online brand communities and social media management. Combined with our industry-leading services, Khoros enables brands to connect with customers throughout their digital journey.
Khoros powers over 500 million daily digital interactions and harnesses AI to turn those interactions into information and action. Recognized nationally and locally as one of the best places to work, Khoros has 11 offices around the world and Vista Equity Partners is its largest investor. For more information, visit khoros.com.
About the 1% pledge
Pledge 1% is a global movement that inspires, educates and empowers every entrepreneur, business and employee to be a force for good. More than 15,000 members in 100 countries around the world have used Pledge 1 %’s flexible framework to ignite billions of dollars and hundreds of thousands of volunteer hours into new philanthropy. To learn more about 1% Pledge and how your business can get involved, visit promise1percent.org.
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CONTACT: Mandy Mayekawa
KEYWORD: UNITED STATES NORTH AMERICA TEXAS
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PUB: 11/30/2021 11:00 a.m. / DISC: 11/30/2021 11:02 a.m.
Copyright Business Wire 2021.