SYDNEY – (COMMERCIAL THREAD) –Keyboard inc., the industry leader in AI-based communication and collaboration, today announced its partnership with QuantSec, a Microsoft Azure and networking company that provides design and implementation services for business to small, medium and large businesses across Australia. In addition to selling Dialpad to its own customers, QuantSec will use the Dialpad platform to connect its own workforce.
After a year of working remotely throughout the pandemic, QuantSec has decided it needs to upgrade its communications solution to enable its employees to communicate securely from anywhere and on any device. . QuantSec also needed a solution with reliable integration with Microsoft Teams, and Dialpad did the job. Dialpad recently launched Dialpad for Microsoft Teams, a direct routing integration that combines Dialpad’s enterprise telephony features and award-winning Voice Intelligence (Vi â¢) capabilities with the native Microsoft Teams environment.
âAs a company specializing in Microsoft deployments, especially with Office 365, many customers ask our recommendation for a VoIP integration that works well with the tools they already use. We knew we couldn’t recommend something our own team didn’t use and like, so we started looking for options to upgrade our own onsite communications service. Dialpad was the obvious choice for our team given its intuitive design, simple deployment and robust functionality, âsaid Thang Lam, CEO of QuantSec. âBut beyond the reliable calling and conferencing technology offered by Dialpad, we were very impressed with the entire platform. It goes above and beyond with useful analytics and powerful AI – all in one workspace. â
The Dialpad cloud-native communications platform is the only place for a truly unified Communications as a Service (TruCaaS) experience. With a TruCaaS solution delivered through a single pane of glass and customer engagement on a single platform consistent with AI at its core, Dialpad helps businesses simplify business communications and collaboration. Dialpad is a comprehensive and modern communications platform built on a split cloud architecture for unmatched security, reliability and flexibility. Simple to deploy, available on any device and with integrated Voice Intelligence (Vi â¢), Dialpad creates a searchable archive of every call, improving communication between employees, customers and business partners working from anywhere .
âToday, most teams in Australia are leveraging Microsoft services for collaboration, so the recent availability of Dialpad for Microsoft Teams couldn’t have come at a better time. QuantSec is an important partner as we continue to expand in Australia and more and more Microsoft-based companies, âsaid Gerard D’Onofrio, Country Manager Australia, Dialpad. âWe look forward to continuing our relationship with QuantSec as a partner and customer, bringing modern communications to more businesses and government organizations across the country.
About the telephone keypad
Dialpad is the global leader in AI communications for businesses, transforming the way the world works together. Dialpad customers benefit from truly unified business and customer communications, including a cloud-based enterprise telephony system, text and team messaging, video meetings, and the world’s most advanced AI contact center, the all in one beautiful app. More than 7,000 innovative brands and millions of people use Dialpad to connect their teams from anywhere, including Motorola Solutions, Netflix, T-Mobile, Twitter, Uber and WeWork. Visit www.dialpad.com for more information and to request a demo.